If you received a wrong / damaged product, we can replace it with the exact same item. Products can only be exchanged if it is returned unused and intact, or by providing proof of damage / defect.
If you wish to apply for an exchange, please email us on firstname.lastname@example.org within 24 hours of delivery, with relevant proof (photo or documentation) as considered necessary. Our customer support will contact with you.
The refund if applicable will be processed within 10-15 working days from product cancellation date.